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Shipping & Returns

Shipping Policy

Processing time

Custom items are made to order and will take 4-6 weeks to complete. 

 

Shipping

Details coming soon

 

Pickup

Available in Scarborough (Markham and Sheppard) and Markham (Main Street and Hwy 7)

Return & Exchange Policy

Returns and Exchanges

All food custom items are final sale.

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Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, please email us as soon as possible at monicagraceceramics@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

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